Expert help is always available. We back up every system we sell with an array of services that is as impressive as our technology. We have experienced and expert staff throughout our company prepared to assist you.
Our in–depth training courses broaden our customers’ understanding of their ACS hardware and software and helps make them experts in the maintenance and operation of sophisticated utility automation systems.
Knowledge is power. What happens when you have the skills you need to succeed? Everything. Our in–depth training courses broaden our customers’ understanding of their ACS hardware and software and helps make them experts in the maintenance and operation of sophisticated utility automation systems.
Our extensive curriculum ensures that all ACS customers have the opportunity to learn everything they need to know! We present intense practical classes, supplemented with hands–on experience. This approach brings students up to speed in the shortest time possible. We teach the essential functions needed, along with valuable tips and advanced techniques that will help you harness the power of our system’s extensive capabilities.
Small class sizes ensure maximum instructor–student interaction. Class lectures are permeated with hands–on exercises and plenty of time for questions. Our instructors are experienced ACS professionals and engineers, with extensive on-site engineering and HelpDesk experience and knowledge.
We can also help you design custom training programs that exactly match your specialized needs. Our comprehensive schedule means you can efficiently coordinate training with the delivery and installation of your system. Classes are sequenced so that you can minimize travel time by taking related courses during a single visit to our training facility.
Scheduled classes take place at our dedicated training facility, located at our headquarters in Atlanta, Georgia. We also offer onsite training where our engineers will come to your facility to train your personnel, on your system. We can customize courses specifically for your utility.
Benefits of ACS’ comprehensive training programs include:
In depth, hands–on training experience
Small class sizes
Dedicated training classroom
Customized training plans
Coordinated course scheduling
On-site training available
Refresher course discounts
Training coupons for support customers
Standard courses offered:
Advanced PRISM Features
This 4–day course includes intensive hands–on training and in–depth instruction on building displays and customizing applications. You will learn to define custom, vector–graphic display objects, design sophisticated displays, and implement customized applications. Advanced features of the system are demonstrated to expand on the concepts presented in the Database and Display Editor course. Unlock the full potential of your PRISM system. [Prerequisites: Linux/PRISM Fundamentals and Database and Display Editor. Highly recommended: Linux Administration.]
DASmap Advanced Features
This hands–on course builds on the skills learned in DASmap Fundamentals and is appropriate for advanced users. You will learn to modify your grid and to add and delete blocks, layers, and line types. You will be shown how to import street and land maps creating extra detail. Tips are shared for modeling generation and transmission, phase colorization, and line voltage. Advanced Oracle concepts will be taught, from how to add a command target to cause and effect of changing configuration settings. You will also get an overview of requirements for preparing your model for use in OMS, LE, DPF, FDIR, and more. Finally, case studies are presented to demonstrate the different uses of DASmap. [Prerequisites: Database and Display Editor, Linux Administration, DASmap Fundamentals. Highly recommended: Oracle (Oracle Enterprise Manager) and familiarity and experience with AutoCAD®.]
This course is a comprehensive introduction to DASmap, the Distribution Application System Mapping editor. You will learn the working process that is required to maintain your electric model, from updating substation devices to adding feeder elements. The course takes an in–depth look at all of the components of DASmap, from AutoCAD blocks and Oracle tables, to the conversion process and how devices are defined in the Vector Editor (DrawV) and Visual Database Editor (VDE). You will also learn how to utilize the features of the Graphical Operator Interface (GOI)—such as Device Finder and Loop mode—to troubleshoot your topology model. Tips and tricks, pitfalls to avoid, and lots of practice are featured in this course. [Prerequisites: Database and Display Editor, Linux Administration. Highly recommended: Oracle (Oracle Enterprise Manager) and familiarity with AutoCAD.]
Database and Display Editor
This intensive, 5–day hands–on class teaches you the fundamentals of building and maintaining a system database. Create vector graphic displays using ACS–defined and user–defined objects to display data from the database. The class labs provide applied active experience building and troubleshooting a working database under the guidance of ACS experts. [Prerequisites: Linux/PRISM Fundamentals. An understanding of SCADA concepts is also strongly recommended.]
This 5–day course expands the details of system management and shows you how to administer your Linux–based PRISM system effectively. This course is essential for all system administrators who have Linux servers. [Prerequisites: Linux/PRISM Fundamentals.]
This enhanced, 5–day course is designed with the new ACS user in mind. Learn essential Linux commands, how to fully use the Operator Interface, how the SCADA system operates. You will learn the key components that make up the PRISM system. This course covers topics from log–on to file management, and is a great foundation for the Database and Display Editor, and NTX Series Service and Operation classes. Build your confidence and have fun learning Linux. [Prerequisites: No previous experience with the Linux operating system is necessary. This course is a prerequisite for the Database and Display Editor and Linux Administration courses.]
NTU/Connex/NTX Series Service and Operation
This course provides instruction on the discontinued models of the NTU/Connex series substation managers, as well as the new NTX 200 series Substation Controllers, including the NTX-20. Communication protocols are covered, as well as SCADA interfaces. Overviews of NTU-7575, Connex 60 and Connex 30, which include hardware and configuration using the NTU Explorer software, will be provided. Overviews of the NTX-20, NTX-200, NTX-220, NTX-240 and NTX-260 installation and troubleshooting are also included. All aspects of NTX configuration are covered, including local I/O and IED point mapping and set-up. [Prerequisites: Review of the NTU/Connex/NTX series user manuals. Familiarity with communications pertaining to SCADA is helpful, but not required.]
NTX Series Service & Operation
This 5–day course provides instruction on each of the primary models of the NTX series Substation Controllers. Communication protocols are covered, as well as SCADA interfaces. Thorough overviews of the NTX-20, NTX-200, NTX-220, NTX-240 and NTX-260 installation and troubleshooting are included. All aspects of NTX configuration are covered, including local I/O and IED point mapping and set-up. [Prerequisites: Review of the NTX series user manuals. Familiarity with communications pertaining to SCADA is helpful, but not required.]
In this course, you will develop the skills necessary to operate the PRISM system. We custom–design this course to your exact specifications so that the training needs of your operators are met. This course is highly recommended as part of your onsite training program. [Prerequisites: None]
Oracle for PRISM Users
In this course, you will learn how to administer your ACS HDC (Historic Data Collection) system with an Oracle database. This course is essential for all customers who use Oracle with their ACS PRISM system. [Prerequisites: Database and Display Editor. Highly recommended: Linux Administration. A general working knowledge of your SCADA system’s key components and hands–on system administration experience will allow you to get the most from this class.]
PRISM CMI Scripting
This course examines advanced Command Interpreter and shell scripting topics. You will see examples of how to access and manipulate real–time and historical data without relying on a graphical presentation. [Prerequisites: PRISM fundamentals. Highly recommended: Database and Display Editor and Linux Administration. A working knowledge of basic scripting concepts, the UNIX or Linux shell, and your PRISM system will allow you to get the most from this class.]
In this course, you will develop the skills necessary to administer your ACS PRISM Portal. You will also learn the basics of reporting, publishing, and document management. We design this course to your exact specifications so that the training needs of your operators are met. This course is highly recommend as part of your onsite training program. [Prerequisites: No previous experience is necessary. However, students should have an understanding of SCADA and the ACS PRISM system.]
PRISM Real–Time OMS
This course provides training on the primary modules of the PRISM Real–Time OMS (Outage Management System). You will learn to operate and manage customer calls, incidents, trouble tickets, outages, routine work orders, and field crew management. This course also identifies reporting features for the statistical requirements of historical data. Electrical Distribution Operations dispatchers and dispatch management personnel will learn how to dramatically reduce outage restoration times and use the system tools for quicker, more timely decision–making in severe storm situations. [Prerequisites: Basic fundamental computer skills and a background in Electrical Distribution operations are recommended. An overall knowledge of DASmap is beneficial, but not required.]